Items must be returned to us within 14 days of you receiving your order in the way we sent them out to you. All labels and tags must still be attached, with no make up stains, marks, pulls or rips of garments.

We're unable to refund items on sale (such as Black Friday or end of season sales), we can however exchange the product

You will be refunded based on the cost of the product (we do not refund your shipping charge.)

We reserve the rights to refuse your refund or exchange if the items are not sent back to us in their original condition.

In order to return products, the return address is 

PO Box 383
TW15 9FB

When sending the package, please add a note with your order number  ( 4 digit code starting with a 1 or 2) along with the reason of refund. Once this is done please email info[AT] with your tracking code and order number to let us know you are returning your product.