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Contact Us

If you are contacting us to initiate a return, please visit our returns page

 

HOW CAN I CONTACT YOU?

Hopefully, you'll find the answer you need from our FAQ, but if you need further support you can click the chat icon during our working hours or email us at sales@marvotti.com

Please only send ONE MESSAGE AT A TIME. Don't worry, our team will be in contact as quickly as we can.

*Please also get in touch through only one method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.

WHY DOESN'T MARVOTTI HAVE A PHONE NUMBER?

Marvotti does not have a call centre and we're not set up to handle high volumes of phone calls.

The brand was built online, including our customer support. Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly and efficiently.

 HOW DO I CONTACT MARVOTTI BY EMAIL?

Anytime! Please send your email to sales@marvotti.com

You can expect a reply within 24 hours, except during busy sale periods, which may take slightly longer.

For a faster response though, we do encourage you to click our Chat Icon at the bottom right hand corner of your screen.

WHAT INFORMATION DO I NEED TO PROVIDE YOU?

Be sure to include as much information as possible such as your order number (#5digitnumber), email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.

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